Online Application
Digital McKinsey - Experience Design Lead- North America - New York
Who you’ll work with

You'll join our New York office as part of Digital McKinsey.

Digital McKinsey combines user-centered design with unparalleled business knowledge and world-class agile development skills to deliver impactful digital experiences. Our highly-skilled designers, digital engagement managers and agile developers deliver service concepts, experiential prototypes and go-to-market products to transform client’s businesses.

What you’ll do

You will be part of a blended cross-functional team and tackle all aspects of the design process.  You’re passionate and focused, creatively solving complex problems from a diverse set of perspectives, contexts and research inputs, while applying their own informed views and taste. Charged with helping lead client engagements and guiding other members of their design team, they define and drive the design process moving from insights to ideas, threading design and business thinking together to deliver inventive, durable and thoughtful, solutions from concept to launch.

Additionally, you’ll utilize industry design standards and best practices to define and implement design criteria, and apply user centered design methodologies to ensure ideas are based on customer needs.

You’ll also lead user research and testing, produce personas, map customer journeys, develop service blueprints, for complex products and services, use a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc).  Perform task analysis and define the User Interface Design through information architecture, wireframes and user flows and validate it through usability testing.  Lastly, work with the Engagement Manager to issue regular status reports and troubleshoot problem areas and work with them to manage changes in scope and devise contingency plans, and mentor others and capability build to cultivate and support them through their path at McKinsey.

Our office culture is casual, fun and social, with an emphasis on education and innovation. We have the freedom to try new ideas, experiment and are expected to be constantly learning and growing. There is also a strong emphasis on mentoring others in the group, enabling them to grow and learn. You will have exciting career prospects within an international company that is still considered a start-up, yet was created by a trusted advisor of some of the most influential organizations in the world. You will work on challenging tasks in an innovative state-of-the-art technological environment in small teams of highly motivated colleagues with various cultural backgrounds.
 

Qualifications
  • Minimum of 8+ years relevant industry experience designing applications, experiences, websites, products and services that balance user needs, business objectives and technological constraints
  • Undergraduate degree in Interaction Design, Interface Design, Human Computer Interaction, Service Design, (Graphic) Design with emphasis on UX or equivalent qualification
  • Holistic and human centered approach to product and service design, from research and insight generation to concept to deliverable
  • Experience owning a project vision, execution, quality and client relationship
  • Strong analytical and problem solving skills
  • Strong influencing, negotiation and communication skills (written, verbal, presentation) with the ability to be a thought partner/ coach to clients and internal team
  • Experience leading designers and other members of a cross-functional team
  • Able to function, adapt and succeed in a constantly changing, fast paced environment
  • Positive attitude and motivation to deliver and ensure highest quality deliverables
  • Able to respond positively and calmly to shifting priorities, demands and timelines
  • Interaction and Visual design skills, including use of a diverse set of software such as Adobe CS, Sketch, OmniGraffle, as well as good experience with MS Office
  • Excellent knowledge of rapid prototyping tools such as Sketch, Axure, Invision or Flinto
  • Familiarity with Agile software development processes and methodologies
  • Knowledge of web-based technologies and their impact on the feasibility of design solutions
  • Strong command of English language (both verbal and written) 
  • Keen to seek out opportunities to promote the design practice internally and externally, being an excellent presenter
  • Willingness to travel to up to 90% to client sites

What to Expect


If you want to know what kind of questions we ask in the application, you can find out here.

Questions

Please review our frequently asked questions here.

If you are still unable to find the answer you are looking for click here to email our online application support team.