Online Application
IT Global Helpdesk - Part-time Support Specialist - Europe - Prague
Who you’ll work with

Start you career in IT today

What you’ll do

Responsibilities:

  • Provide premium IT support to all McKinsey employees worldwide via phone, email and chat
  • Support and troubleshoot OS and standard IT applications, LAN and WAN connectivity and HW issues related to PCs and smartphones
  • Resolve complex user problems and provide timely and effective solutions
  • Collaborate with other internal IT support and development teams on a daily basis
  • Continuously contribute to the creation and improvement of knowledge as issues/solutions arise

Qualifications

Preferred qualifications:

  • Knowledge in one or more of the following areas: Windows OS, MS Office, VPN, Lotus Notes, iOS, Blackberry
  • Distinct customer orientation combined with strong sense of ownership
  • Excellent written and verbal communication in our internal business language: English
  • Strong team spirit with the ability to work both in local and virtual team settings
  • Desire to learn new skills and to extend knowledge into new technologies
We offer:
  • Opportunity to join an international team in a globally operating environment
  • Work with the state-of-the -art technologies
  • Intense onboarding and continuous on the job training in various technology areas
  • Attractive location in the center of Prague

What to Expect


If you want to know what kind of questions we ask in the application, you can find out here.

Questions

Please review our frequently asked questions here.

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